HELP CENTER

DO YOU CHARGE BY THE HOUR?

Yes, we do, and our rates are set with the customer in mind. Become a member to hire a cleaner hourly online.

DO YOU OFFER VIDEO CONSULTATIONS?

Yes, we do offer video chats to customers willing to do so. It sometimes reduced the need to travel on-site. We can assess the work scope by video before and after the cleaning.

Here is our WhatsApp number +44 144 4390 287

WHICH PAYMENT METHODS DO YOU ACCEPT?

We offer various payment methods for our invoices. The invoices come as a link to click on. This will take you to a page with options to pay by Credi/Debit card, Paypal, or bank transfer.

ARE YOUR CLEANERS' DBS CHECKED?

Yes, they are. This ensures that your belongings and your family are safe around our team. You can trust us to deliver quality service even when you are not at home.

Can I insert an image, video, or gif in my FAQ?

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
How do I edit or remove the “FAQ” title?

You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.